Return & Exchange Policy

Your satisfaction is our priority at shopladieswear.com. If you are not completely satisfied with your Max&Co purchase, you may return eligible items within 30 days of receipt for a refund or exchange.

Conditions for Return

To qualify for a return:

• Items must be unworn, unused, and in their original packaging.
• All tags and accessories must be included.
• Sale items or items marked “final sale” are not eligible for return or exchange.

How to Return

To initiate a return, please use our returns portal on shopladieswear.com. Instructions will be provided to safely return your items. Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

Exchanges

Direct exchanges are not available. To receive a different item, return the original item for a refund and place a new order for the desired product.

Refunds

Once your return is received and inspected, refunds will be processed to the original payment method. Please allow up to 10 business days for your bank or payment provider to reflect the refund. Original shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective product, please contact our support team within 7 days of receipt with your order number and photos of the item. Eligible items will be replaced or refunded accordingly.